Hospitality Call Center

Hospitality Call Center Task Allocation System (HCCTAS) integrates photo repair, regular maintenance, patrol and other functions. It provides one-stop solution, which can be applied in hotel, property, building and other fields.


Features

Easy to use Fast and efficient

Easy to use, what you see is what you get. Start at first sight.

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Enjoy intelligence Known difference

With deep learning algorithm and neural network model, we can interpret user needs, precisely schedule tasks, and provide industry-leading information processing solutions.

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Data visualization Process tracing

Data visualization provides rich and detailed data charts, data reports and user portraits to make data active. The recording process is true, accurate, complete and traceable.

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Modules

Routine Orders

Task Intelligent Scheduling, Real-time Monitoring Progress

Engineering Repair

Quick report task, precise lockout of fault point

Periodic Maintenance

Make maintenance plan and record maintenance record effectively

Patrol Inspection

Making Patrol Route and Uploading Patrol Data

Minibar Billing

Minibar Billing, real-time and efficient

RoomStatus Updating

Change room status simplely

Stock Material

Manage stock and materials, master stock, reduce backlog and make full use of storage space

Data Report

Statistical Task Hours and Employee Efficiency

About Us

Beijing VMS Science & Trade Co., Ltd. was established in 2005. Since its establishment, it has been engaged in the development, design, sale, training and service of hotel computer information management system software. It is a company engaged in professional system integration. Products cover IHG, Hyatt, StarWood, First Travel Group, Jinjiang Group, Beijing Hotel, Diaoyutai State Guest House and other well-known hotel groups and hotels at home and abroad.